Editor's Picks |  View in your browser | Was this forwarded to you? Subscribe

Big data, AI and more are transforming the customer model. Put the new tools to use properly, and you’ll form much deeper relationships. But if your customers don’t trust the technology, they might not trust you. And for consumer products and retail companies, the risk-reward is even higher. Learn more about the implications – and the pitfalls.

Woman shop tablet clothes
Boards that drive the holistic and transformative adoption of AI can help their organizations own the consumer relationships of the future.

Sharon Sutherland & Robert Holston | 10 minute read
Nurse hospital patient bed
Supply chain
EY helped a leading global biopharma develop the operating model for a transformational therapeutic approach.

EY Global
More from EY
Family playing floor fort tablet
EY Global
Woman looking through store window

Helen Merriott

Business woman telephone charts business data
Banking and capital markets

Shankar Mukherjee

Rubens menin
EY Global
Female male server engineer data center

Andy Baldwin

Explore other themes
LinkedIn  Twitter  Facebook  YouTube
Unsubscribe from list | Unsubscribe from all communications

EY | Assurance | Tax | Transactions | Advisory

About EY

EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. For more information about our organization, please visit ey.com.

© 2019 EYGM Limited.
All Rights Reserved.

This material has been prepared for general informational purposes only and is not intended to be relied upon as accounting, tax or other professional advice. Please refer to your advisors for specific advice.