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The lack of commitment to customer-centricity is impacting banking transformation, reveals new EY research. But it is possible to counter the risks involved, if banks take adequate precautions. Explore five ways you can embed customer-centricity into your organization’s transformation.
Banking capital markets
With so many underperforming banking transformations, a laser focus on the customer could be the key to success.

Jan Bellens | 6 minute read
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EY wavespace
A new global business services model needed buy-in across four continents. EY wavespace™ brought execs together to drive inclusive growth.
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In this webcast, EY tax policy and controversy leaders discuss significant tax law trends, highlighting leading practices for organizations as they navigate tax developments around the world.
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